Software Alternatives, Accelerators & Startups

System Center Service Manager VS BoldDesk

Compare System Center Service Manager VS BoldDesk and see what are their differences

System Center Service Manager logo System Center Service Manager

System Center Service Manager is an IT service management software that is used by IT departments to deliver business value.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • System Center Service Manager Landing page
    Landing page //
    2023-02-08
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

System Center Service Manager features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

System Center Service Manager videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to System Center Service Manager and BoldDesk)
Help Desk
27 27%
73% 73
Customer Support
0 0%
100% 100
Service Desk
100 100%
0% 0
Business & Commerce
100 100%
0% 0

User comments

Share your experience with using System Center Service Manager and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

System Center Service Manager mentions (0)

We have not tracked any mentions of System Center Service Manager yet. Tracking of System Center Service Manager recommendations started around May 2022.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing System Center Service Manager and BoldDesk, you can also consider the following products

SummitAI IT Management Suite - SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community