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Symantec Endpoint Encryption VS SolarWinds MSP Manager

Compare Symantec Endpoint Encryption VS SolarWinds MSP Manager and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Symantec Endpoint Encryption logo Symantec Endpoint Encryption

Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.
  • Symantec Endpoint Encryption Landing page
    Landing page //
    2023-02-08
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28

Symantec Endpoint Encryption features and specs

  • Comprehensive Encryption
    Symantec Endpoint Encryption offers both full-disk and removable media encryption, providing a broad range of protection for data stored on different types of devices.
  • Centralized Management
    The solution includes a centralized management console, which simplifies the administration and monitoring of encryption policies across the organization.
  • Industry Compliance
    Supports compliance with various industry standards including GDPR, HIPAA, and PCI-DSS, ensuring that data protection practices meet regulatory requirements.
  • Strong Authentication
    Utilizes strong authentication mechanisms like multi-factor authentication (MFA) to enhance the security of encrypted data.
  • User-Friendly
    Offers an intuitive interface and transparent encryption processes, minimizing disruptions to end-users while maintaining strong security.

Possible disadvantages of Symantec Endpoint Encryption

  • Cost
    Symantec Endpoint Encryption can be quite expensive, especially for small to medium-sized enterprises, due to licensing fees and potential additional costs for hardware and software upgrades.
  • Performance Impact
    Encryption and decryption processes can potentially slow down system performance, particularly on older hardware.
  • Complex Deployment
    Initial setup and deployment can be complex, often requiring specialized knowledge and dedicated IT resources to ensure proper configuration.
  • Limited Platform Support
    Certain features or versions may have limited support for non-Windows operating systems, potentially causing issues in mixed-OS environments.
  • Troubleshooting
    Troubleshooting encryption-related issues can be challenging and may require specialized support from Symantec, impacting the speed at which problems are resolved.

SolarWinds MSP Manager features and specs

  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

Analysis of SolarWinds MSP Manager

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

Symantec Endpoint Encryption videos

+ Add

Symantec Endpoint Encryption -- The logon Process.

More videos:

  • Review - Symantec Endpoint Encryption - User Authenti-Check updating.

SolarWinds MSP Manager videos

+ Add

SolarWinds MSP Manager

Category Popularity

0-100% (relative to Symantec Endpoint Encryption and SolarWinds MSP Manager)

Symantec Endpoint Encryption

SolarWinds MSP Manager

Monitoring Tools
85 85%
Monitoring Tools
15% 15
Security & Privacy
100 100%
Security & Privacy
0% 0
IT Management
0 0%
IT Management
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0

User comments

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What are some alternatives?

When comparing Symantec Endpoint Encryption and SolarWinds MSP Manager, you can also consider the following products

ESET Endpoint Security - Powerful multilayered protection for desktops, laptops and smartphones

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

McAfee Endpoint Security - McAfee Endpoint Security speeds threat de-tection and remediation with antimalware, fast scanning, instant threat detection and updates, and maximized CPU performance.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

LogMeIn Central - LogMeIn Central is a comprehensive endpoint management software that easily helps IT professionals manage and monitor their organization’s endpoint infrastructure.

SuperOps.ai - Modern PSA and RMM Software for MSP's and IT Teams

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