SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.
Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.
We offer: 12 years of experience
1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills
Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.
Based on our record, Ninety.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yes there are a ton of OS some spinoffs, the idea is to have a framework. Traction is the most popular by far and is HUGE with small businesses. I am trying to make recommendations that will get you somewhere fast. Yes Reading Rocket Fuel or Traction and implementing ninety.io in your office is a quick win. However it sound like you have a bit of a mess and self-implementation will just fail. It would be... Source: over 1 year ago
The structure I use with our team is a weekly progress meeting with a review of what has been accomplished over the previous week and their anticipated progress for the coming week. We use a platform called ninety.io to track our measurables and structure our meetings. Everyone tracks their progress on key metrics and milestones in the app which adds to accountability and transparency. One point of caution on... Source: over 1 year ago
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