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SupportYourApp VS Helplama

Compare SupportYourApp VS Helplama and see what are their differences

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SupportYourApp logo SupportYourApp

AI-Enhanced Customer Support Outsourcing

Helplama logo Helplama

Fully Managed Customer Support We provide specialist & tested US-based live chat, email, and voice support agents who will serve as an integrated extension to your own internal team. Dedicated Customer Support as a Service
  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.

Reasons to Count On Us

  • Over 15 years of experience
  • 1200+ professionals on our team
  • 60+ operational languages
  • PCI/DSS Level 1 Service Provider
  • ISO/IEC 27001:2013 certified
  • GDPR-, CCPA-, and HIPAA-compliant
  • Refined processes for onboarding, learning, and human development
  • Customer-focused consultants with exceptional language skills

Our Services Include, But Are Not Limited To:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3)
  • Social media customer service
  • CX services
  • AI-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC & ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.

  • Helplama Landing page
    Landing page //
    2023-06-04

SupportYourApp features and specs

  • Multilingual Support
    SupportYourApp offers support services in multiple languages, allowing businesses to cater to a global audience and enhance customer satisfaction across different regions.
  • Scalability
    The service is scalable, which means it can grow with your business needs. Whether you're a startup or an established enterprise, SupportYourApp can adjust its offerings to suit your customer service demands.
  • Tech Expertise
    Focuses on providing support for tech products, meaning their agents are generally well-equipped to handle technical questions and offer a better customer experience for software and tech companies.
  • Data Security
    Offers high standards of data security, ensuring that client interactions and data are kept safe, which is crucial for maintaining customer trust.
  • Integration Capabilities
    Provides robust integration with various CRM and helpdesk software, making it easier for businesses to unify their customer service operations.

Helplama features and specs

  • Comprehensive Customer Support Features
    Helplama provides a wide array of tools and features designed to enhance customer service, including live chat, automated workflows, and helpdesk support, making it easier to manage and improve customer interactions.
  • User-Friendly Interface
    The platform features an intuitive and easy-to-navigate interface, allowing users to quickly access the tools and information they need without a steep learning curve.
  • Integrations
    Helplama supports integrations with various third-party applications, enabling seamless operations and data flow between different business tools.
  • Automation Capabilities
    Helplama offers robust automation features that enable businesses to streamline repetitive tasks, increase efficiency, and reduce the workload on support teams.

Possible disadvantages of Helplama

  • Pricing
    The cost of using Helplama may be a concern for small businesses or startups with limited budgets, potentially making it less accessible for these users.
  • Customization Limitations
    Some users may find that the level of customization available is not as extensive as they would prefer, potentially limiting the ability to tailor the platform to specific business needs.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features may require additional training or support to fully utilize, especially for new users.

SupportYourApp videos

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"We are all supporters"

Helplama videos

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helplama

Category Popularity

0-100% (relative to SupportYourApp and Helplama)

SupportYourApp

Helplama

Customer Support
79 79%
Customer Support
21% 21
Help Desk
86 86%
Help Desk
14% 14
CRM
92 92%
CRM
8% 8
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing SupportYourApp and Helplama, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

kookdokoo - Kookdokoo is business communication app helps businesses to connect Suppliers and Customers to share product details and images for product promotions.

Zervicio - Customer Support Services

SupportNinja - Kick-Ass Outsourced Support for Startups

Ticksy - Simple, beautiful customer support.

Influx - Customer support as a service

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