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SupportYourApp VS HelpHero

Compare SupportYourApp VS HelpHero and see what are their differences

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SupportYourApp logo SupportYourApp

Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

HelpHero logo HelpHero

The onboarding & help experience your users deserve. 🤔👉💡
  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

  • HelpHero Landing page
    Landing page //
    2023-09-06

Guide your users to success with HelpHero's easy-to-use and affordable software platform. Build interactive tours and walkthroughs to enhance user onboarding and and experience. Boost new feature adoption and user engagement with contextual hints, prompts, announcements and more. No coding or design experience required. Easy editing and customization. Unlimited tours, hotspots, checklists and team members. Visit https://helphero.co/ to learn more about our free 14-day trial.

SupportYourApp

Website
supportyourapp.com
Pricing URL
Official SupportYourApp Pricing
$ Details
-
Release Date
2010 October
Edit details

HelpHero

Website
helphero.co
Pricing URL
Official HelpHero Pricing
$ Details
paid Free Trial $55.0 / Monthly (Up to 1,000 active users)
Release Date
-
Edit details

SupportYourApp features and specs

No features have been listed yet.

HelpHero features and specs

  • Easy editing and customization: No coding or design experience required
  • User onboarding checklists: Guide customers through onboarding and increase conversion rates
  • Hotspots: On-demand contextual hints to highlight product features or drive user behaviour
  • Measure and optimize performance: Track conversion rates and identify opportunities for improving user experience
  • Advanced personalization and targeting: Configure content to target specific users
  • Full access: All plans come with advanced features like custom CSS, API access, multi-page tours and more
  • No restrictions: Unlimited tours, hotspots, checklists, team members

SupportYourApp videos

+ Add

Ivan Ablamskyi from Coppertino about SupportYourApp

HelpHero videos

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HelpHero Demo

Category Popularity

0-100% (relative to SupportYourApp and HelpHero)

SupportYourApp

HelpHero

Customer Support
89 89%
Customer Support
11% 11
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

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What are some alternatives?

When comparing SupportYourApp and HelpHero, you can also consider the following products

Ticksy - Simple, beautiful customer support.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Zervicio - Customer Support Services

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Influx - Customer support as a service

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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