SupportYourApp VS AppFollow

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and more.

AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: -> app performance monitor; ->user review management; -> app growth acceleration; -> AI reply to reviews; -> AI automation -> AI summaries -> review management automation; -> a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.