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SupportDesk VS SupportBee

Compare SupportDesk VS SupportBee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

SupportDesk logo SupportDesk

The Service Desk Solution on-premise or in the Cloud!

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • SupportDesk Landing page
    Landing page //
    2023-07-15
  • SupportBee Landing page
    Landing page //
    2021-10-11

SupportDesk videos

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SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to SupportDesk and SupportBee)

SupportDesk

SupportBee

Customer Support
7 7%
Customer Support
93% 93
Help Desk
7 7%
Help Desk
93% 93
Help Desk And Ticketing
6 6%
Help Desk And Ticketing
94% 94
Customer Service
17 17%
Customer Service
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportDesk and SupportBee

SupportDesk Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing SupportDesk and SupportBee, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Front - multi-channel inbox service for collaborative teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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