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SupportBee VS Totango

Compare SupportBee VS Totango and see what are their differences

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SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Totango logo Totango

Totango is a Customer Success Software Platform
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Totango videos

No Totango videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SupportBee and Totango)

SupportBee

Totango

Help Desk
50 50%
Help Desk
50% 50
Customer Support
62 62%
Customer Support
38% 38
Customer Success
0 0%
Customer Success
100% 100
Help Desk And Ticketing
63 63%
Help Desk And Ticketing
37% 37

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and Totango

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Totango Reviews

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What are some alternatives?

When comparing SupportBee and Totango, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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