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SupportBee VS Shiptheory

Compare SupportBee VS Shiptheory and see what are their differences

PAQATO
The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
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SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Shiptheory logo Shiptheory

Integrate your CRM or Web Store with your carrier for automatic shipping label generation.
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • Shiptheory Landing page
    Landing page //
    2022-07-12

SupportBee videos

+ Add

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Shiptheory videos

+ Add

Automating your shipping with Shiptheory

More videos:

  • Tutorial - Shipping on Shopify with Shiptheory | Shopify Tutorial
  • Tutorial - How To Streamline Your Shipping & Logistics Processes With Mark From ShipTheory

Category Popularity

0-100% (relative to SupportBee and Shiptheory)

SupportBee

Shiptheory

Help Desk
100 100%
Help Desk
0% 0
Shipping
0 0%
Shipping
100% 100
Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using SupportBee and Shiptheory. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and Shiptheory

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Shiptheory Reviews

We have no reviews of Shiptheory yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Shiptheory seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

Shiptheory mentions (1)

  • Looking for advice: need to boost margin in retail ecommerce - shipping platforms & packaging optimisation
    I have found shiptheory.com and sendcloud.co.uk as the two options - but they're pretty pricey? Does anyone have any experience with either of these platforms? Or could you recommend something else? Source: about 2 years ago

What are some alternatives?

When comparing SupportBee and Shiptheory, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ramco Logistics - Ramco Logistics Software is a unified software that covers end to end needs of 3PL, Freight Forwarders and Network Service Providers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Channergy Omni Channel Manager - Order, Inventory and Channel Manager

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