Software Alternatives & Reviews

SupportBee VS eTicket

Compare SupportBee VS eTicket and see what are their differences

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

eTicket logo eTicket

eTicket is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form.
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • eTicket Landing page
    Landing page //
    2021-09-22

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

eTicket videos

No eTicket videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SupportBee and eTicket)
Help Desk
94 94%
6% 6
Customer Support
94 94%
6% 6
Help Desk And Ticketing
Customer Service
83 83%
17% 17

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and eTicket

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

eTicket Reviews

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What are some alternatives?

When comparing SupportBee and eTicket, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.