Software Alternatives, Accelerators & Startups

SupportBee VS Craft.io

Compare SupportBee VS Craft.io and see what are their differences

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Craft.io logo Craft.io

All-in-one product management software for entire product lifecycle
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • Craft.io Landing page
    Landing page //
    2023-05-17

Discover your ideas, Define your features, Plan your roadmap, Manage your team’s workflows, Share with anyone. Be a better Product Manager with Craft!

Craft.io

Website
craft.io
$ Details
paid Free Trial $39.0 / Annually (per user, unlimited products)
Platforms
Web
Release Date
2016 January

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Craft.io videos

Craft.io - Strategic Roadmap Overview

More videos:

  • Review - Craft.io Product Walkthrough
  • Review - Craft.io - Using Story mapping to capture and manage features

Category Popularity

0-100% (relative to SupportBee and Craft.io)
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using SupportBee and Craft.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and Craft.io

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Craft.io Reviews

  1. Awesome app

    try this tool once, and you'll never ever create product roadmaps in Excel :)

Social recommendations and mentions

Based on our record, Craft.io seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

Craft.io mentions (3)

What are some alternatives?

When comparing SupportBee and Craft.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Taiga - Project management platform for agile developers & designers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Plan.io - Planio makes web based project management and team collaboration more efficient and fun. It is the perfect platform for your projects, team members and clients.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

TargetProcess - Agile Project Management Web Application