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Support Hero VS HelpCenter.io

Compare Support Hero VS HelpCenter.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Support Hero logo Support Hero

Educate your customers through self-help support

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

Support Hero features and specs

No features have been listed yet.

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Category Popularity

0-100% (relative to Support Hero and HelpCenter.io)

Support Hero

HelpCenter.io

Customer Support
73 73%
Customer Support
27% 27
Help Desk
100 100%
Help Desk
0% 0
Knowledge Management
0 0%
Knowledge Management
100% 100
Software Development
100 100%
Software Development
0% 0

User comments

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What are some alternatives?

When comparing Support Hero and HelpCenter.io, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

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