Software Alternatives, Accelerators & Startups

Support.cc VS Docsumo

Compare Support.cc VS Docsumo and see what are their differences

Support.cc logo Support.cc

by 500apps

Docsumo logo Docsumo

Extract Data from Unstructured Documents - Easily. Efficiently. Accurately.
  • Support.cc Landing page
    Landing page //
    2023-04-07

Support.cc by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost. You can manage tickets and provide a knowledge base in your customer support software to take care of all of your customer needs with very little effort. Get access to 30+ apps for $14.99 per month.

  • Docsumo Landing page
    Landing page //
    2022-12-30

Docsumo is an intelligent document processing platform for financial services firms. Docsumo helps businesses and enterprises extract data from documents, analyze that data and detect document fraud.

Docsumo’s technology reduces back-office costs by up to 70% and increases productivity by 50%. For every million documents processed by a bank at about $1 per document, DocSumo can directly save $700k. What differentiates Docsumo is that their technology can read non-standardised documents such as bank statements, invoices, pay stubs and contracts with over 99% accuracy and more than 95% straight-through processing.

Docsumo features include:-

✅Data Capture from forms, semi-structured and unstructured financial documents ✅Pre-Trained API stack for loan application, insurance compliance, invoices, supply chain management, and Commercial Real Estate applications ✅Review & edit tool that allows you to click on any text in a document to capture data without manual entry ✅Out of the box API endpoint (accessible via Settings page) & option to download CSV ✅Multiple learning mechanism to ensure maximum accuracy ✅Simple pay as you go pricing ✅Ability to customize fields from the frontend ✅Define templates for recurring documents ✅Self-train neural network on your dataset

Choose Docsumo, if you want to:- - Automate the document data extraction end-to-end - Efficiently scale your process and your business eliminating manual data entry - Reduce risk by validating data

Support.cc

Website
support.cc
$ Details
freemium $14.99 / Monthly
Platforms
Browser Web Linux Google Chrome
Release Date
2018 September

Docsumo

$ Details
paid Free Trial $500.0 / Monthly (Growth Plan | 3 Users | Pre-trained APIs for 3 document types)
Platforms
Web
Release Date
2019 October

Support.cc features and specs

  • Ticket management: Yes
  • Knowledge Base: Yes
  • Advanced Reports: Yes
  • Helpdesk Automation: Yes
  • Task management: Yes
  • Workflow Management: Yes
  • Contact management: Yes
  • Group Categorization: Yes

Docsumo features and specs

No features have been listed yet.

Support.cc videos

No Support.cc videos yet. You could help us improve this page by suggesting one.

+ Add video

Docsumo videos

Document AI Platform Explainer Video (Docsumo)

More videos:

  • Demo - Docsumo Demo
  • Review - Extract tables from PDF/Image for Free | Convert PDF to Excel/CSV/JSON with Docsumo
  • Tutorial - Docsumo Review Tool - How to view & correct extracted data

Category Popularity

0-100% (relative to Support.cc and Docsumo)
Customer Service
100 100%
0% 0
Data Extraction
0 0%
100% 100
Help Desk
100 100%
0% 0
OCR
0 0%
100% 100

User comments

Share your experience with using Support.cc and Docsumo. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Docsumo should be more popular than Support.cc. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support.cc mentions (1)

  • Tips to Improve Your Companies' Customer Service Online
    If you want a cheat on customer management, Support.cc is just the thing for you. It is a Helpdesk Software that will take your customer support to another level. Source: almost 2 years ago

Docsumo mentions (2)

  • Docsumo Nepal
    Aayush here from Docsumo.com, we are a Document AI platform that empowers tech & ops teams to scale operations effortlessly by capturing, validating & analyzing unstructured documents. We recently raised $3.5 Million from Marquee investors. Source: over 1 year ago
  • Opportunity for data scientists
    Check out our website https://docsumo.com/ and blog https://docsumo.com/blog for more details. Source: almost 2 years ago

What are some alternatives?

When comparing Support.cc and Docsumo, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DocParser - Extract data from PDF files & automate your workflow with our reliable document parsing software. Convert PDF files to Excel, JSON or update apps with webhooks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nanonets OCR - Intelligent text extraction using OCR and deep learning

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

Amazon Textract - Easily extract text and data from virtually any document using Amazon Textract. Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables.