Software Alternatives, Accelerators & Startups
Register | Login

SuperOps.ai VS BigTime.net

Compare SuperOps.ai VS BigTime.net and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SuperOps.ai logo SuperOps.ai

Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

BigTime.net logo BigTime.net

BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.
  • SuperOps.ai Landing page
    Landing page //
    2023-08-26

SuperOps.ai is the only PSA-RMM platform powered by intelligent automation and thoughtfully crafted for the new-age MSP. The platform also helps MSPs manage their projects, clients, and IT documents from a single place.

With features like Asset, Policy, Patch, and Client management, SuperOps.ai is on a mission to build the next-gen MSP platform that bridges the gap between internal IT and MSPs

  • BigTime.net Landing page
    Landing page //
    2023-10-01

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

SuperOps.ai features and specs

  • User-Friendly Interface
    SuperOps.ai offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
  • Comprehensive ITSM Tools
    This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
  • Automation Capabilities
    SuperOps.ai includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
  • Integration Options
    The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
  • Scalability
    SuperOps.ai can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

Possible disadvantages of SuperOps.ai

  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, the more advanced features and customizations may require time and training to fully utilize.
  • Pricing Structure
    Some users may find the pricing structure to be on the higher end, particularly for small businesses or startups with limited budgets.
  • Limited Offline Functionality
    The platform relies heavily on internet connectivity, which can be a disadvantage in environments with unreliable internet access.
  • Feature Overlap
    Depending on existing tools within an organization, there might be an overlap with features provided by SuperOps.ai, leading to redundancy.
  • Customization Limitations
    While there are customization options available, some users have reported limitations when trying to tailor the platform to very specific business needs.

BigTime.net features and specs

  • Time Tracking
  • Expense Management
  • Project Management
  • Project Tracking
  • Project Accouting
  • Reviews and Approvals
  • Payment processing
  • Billing & Invoicing
  • Mobile App
  • Resource Management
  • Reporting & Analytics
  • Quickbooks integration
  • Salesforce Integration
  • Jira Integration
  • Sage Intacct Integration
  • HubSpot Integration
  • Slack integration
  • Project Budgeting, Tracking, and Alerts
  • Invoicing and Template Editor
  • Revenue Recognition
  • Financial Reporting
  • Due Date and Workflow Management
  • Gantt Charts
  • Tasks by Type, Stage, Due Date, and Assignment
  • Multi-Level Approval Workflow
  • Access Permissions by User or Group
  • Unlimited Clients and Transactions
  • Request/Approval Scheduling Workflows
  • Utilization and Revenue Dashboard
  • Resource Allocation
  • Custom Report Wizard
  • File Export
  • Project and Staff Performance
  • Revenue Projections
  • Personalized BigTime Onboarding and Training
  • Uptime Guarantees (SLA)
  • Email Support
  • Chat Support
  • Live Phone Support
  • PCI Compliant Payment Processing

SuperOps.ai videos

+ Add

Introducing SuperOps.ai, the new-age PSA-RMM solution for MSPs

More videos:

  • Review - Automation Overview | SuperOps.ai

BigTime.net videos

+ Add

BigTime Customers and Their Big Time Reactions

More videos:

  • Demo - BigTime: Your Partner in Firm Management

Category Popularity

0-100% (relative to SuperOps.ai and BigTime.net)

SuperOps.ai

BigTime.net

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Project Management
0 0%
Project Management
100% 100
MSP
100 100%
MSP
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using SuperOps.ai and BigTime.net. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, SuperOps.ai seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuperOps.ai mentions (2)

  • RMM
    Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So feel free to take a free demo with us today!. Source: over 3 years ago
  • Looking for something to pair with Connectwise Control (Screen connect)
    Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 3 years ago

BigTime.net mentions (0)

We have not tracked any mentions of BigTime.net yet. Tracking of BigTime.net recommendations started around Mar 2021.

What are some alternatives?

When comparing SuperOps.ai and BigTime.net, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Basecamp - A simple and elegant project management system.

Loading...