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SuperOps.ai VS Backup Exec

Compare SuperOps.ai VS Backup Exec and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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SuperOps.ai logo SuperOps.ai

Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

Backup Exec logo Backup Exec

Backup Exec provides simple, complete backup and recovery protection for your business, to cover all data wherever it resides. Try free for 60 days.
  • SuperOps.ai Landing page
    Landing page //
    2023-08-26

SuperOps.ai is the only PSA-RMM platform powered by intelligent automation and thoughtfully crafted for the new-age MSP. The platform also helps MSPs manage their projects, clients, and IT documents from a single place.

With features like Asset, Policy, Patch, and Client management, SuperOps.ai is on a mission to build the next-gen MSP platform that bridges the gap between internal IT and MSPs

  • Backup Exec Landing page
    Landing page //
    2023-01-07

SuperOps.ai features and specs

  • User-Friendly Interface
    SuperOps.ai offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
  • Comprehensive ITSM Tools
    This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
  • Automation Capabilities
    SuperOps.ai includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
  • Integration Options
    The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
  • Scalability
    SuperOps.ai can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

Possible disadvantages of SuperOps.ai

  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, the more advanced features and customizations may require time and training to fully utilize.
  • Pricing Structure
    Some users may find the pricing structure to be on the higher end, particularly for small businesses or startups with limited budgets.
  • Limited Offline Functionality
    The platform relies heavily on internet connectivity, which can be a disadvantage in environments with unreliable internet access.
  • Feature Overlap
    Depending on existing tools within an organization, there might be an overlap with features provided by SuperOps.ai, leading to redundancy.
  • Customization Limitations
    While there are customization options available, some users have reported limitations when trying to tailor the platform to very specific business needs.

Backup Exec features and specs

  • Comprehensive Support
    Backup Exec supports a wide range of platforms, including virtual, physical, and cloud environments. This makes it highly versatile for diverse IT infrastructures.
  • Intuitive Interface
    The software features a user-friendly interface that simplifies the process of backup and recovery, reducing the learning curve for new users.
  • Efficient Deduplication
    Backup Exec offers efficient data deduplication, which helps in saving storage space and reducing the overall backup time.
  • Strong Encryption
    The solution provides robust encryption both during data transmission and at rest, ensuring high levels of security for sensitive information.
  • Reliable Recovery Options
    Backup Exec provides a variety of reliable recovery options, including granular recovery for applications like Microsoft Exchange and SharePoint.

Possible disadvantages of Backup Exec

  • Cost
    The software can be expensive, particularly for small to medium businesses with limited budgets.
  • Complex Licensing
    The licensing model for Backup Exec can be somewhat complex, making it difficult for users to determine the most cost-effective licensing option.
  • Performance Issues
    Some users have reported performance issues, particularly with large-scale environments, which can affect the speed and efficiency of backups.
  • Limited Advanced Features
    While comprehensive, Backup Exec may lack some advanced features that are available in other enterprise-grade backup solutions.
  • Technical Support
    Although support is available, some users have found that response times can be slow and the quality of support can vary.

SuperOps.ai videos

+ Add

Introducing SuperOps.ai, the new-age PSA-RMM solution for MSPs

More videos:

  • Review - Automation Overview | SuperOps.ai

Backup Exec videos

+ Add

Backup Exec 15 Review by an Independent Technician

More videos:

  • Tutorial - Backup Exec 2014 Tutorial and Review by an Independant Technical Consultant
  • Review - Installation of Veritas Backup Exec 21

Category Popularity

0-100% (relative to SuperOps.ai and Backup Exec)

SuperOps.ai

Backup Exec

Monitoring Tools
32 32%
Monitoring Tools
68% 68
Cloud Storage
0 0%
Cloud Storage
100% 100
MSP
100 100%
MSP
0% 0
IT Management
100 100%
IT Management
0% 0

User comments

Share your experience with using SuperOps.ai and Backup Exec. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, SuperOps.ai seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuperOps.ai mentions (2)

  • RMM
    Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So feel free to take a free demo with us today!. Source: over 3 years ago
  • Looking for something to pair with Connectwise Control (Screen connect)
    Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 3 years ago

Backup Exec mentions (0)

We have not tracked any mentions of Backup Exec yet. Tracking of Backup Exec recommendations started around Mar 2021.

What are some alternatives?

When comparing SuperOps.ai and Backup Exec, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SolarWinds Backup - Modern server backup software

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Altaro VM Backup - Altaro VM Backup is a leading virtual machine backup and replication platform specially designed for VMware and Microsoft Hyper-V environments.

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