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Sunrise HR Case Management VS ServiceNow

Compare Sunrise HR Case Management VS ServiceNow and see what are their differences

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Sunrise HR Case Management logo Sunrise HR Case Management

With over 20 years’ experience providing service desk solutions Sunrise HRCM is the perfect solution for HR Service Delivery and Shared Services capability.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Sunrise HR Case Management Landing page
    Landing page //
    2023-09-12
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Sunrise HR Case Management videos

No Sunrise HR Case Management videos yet. You could help us improve this page by suggesting one.

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ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Sunrise HR Case Management and ServiceNow)

Sunrise HR Case Management

ServiceNow

HR Management
100 100%
HR Management
0% 0
Help Desk
3 3%
Help Desk
97% 97
HR
100 100%
HR
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sunrise HR Case Management and ServiceNow

Sunrise HR Case Management Reviews

We have no reviews of Sunrise HR Case Management yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sunrise HR Case Management mentions (0)

We have not tracked any mentions of Sunrise HR Case Management yet. Tracking of Sunrise HR Case Management recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Sunrise HR Case Management and ServiceNow, you can also consider the following products

HRCasework - Engage, Improve and Comply

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

PeopleDoc - Our HR Service Delivery platform eases the job of HR by bringing together HR case management, employee file management (document management has never been so easy!), process automation and advanced analytics.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ServiceNow Case and Knowledge Management - ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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