Software Alternatives, Accelerators & Startups

Sugester VS Sellf

Compare Sugester VS Sellf and see what are their differences

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Sugester logo Sugester

Sugester is a software for customer support and ticket management.

Sellf logo Sellf

Sellfapp, the CRM Mobile for an easier sales tracking and clients managing. Ask for more information and download our 14 days free trials.
  • Sugester Landing page
    Landing page //
    2021-07-24
  • Sellf Landing page
    Landing page //
    2021-09-15

Sugester features and specs

  • Comprehensive Customer Support
    Sugester integrates multiple support channels including email, live chat, and a ticketing system, which helps in efficiently managing customer queries and enhancing customer satisfaction.
  • Knowledge Base
    The platform includes a built-in knowledge base that allows businesses to create a repository of information and FAQs, making it easier for customers to find answers on their own.
  • User-Friendly Interface
    Sugester boasts an intuitive and easy-to-use interface that reduces the learning curve for new users, allowing teams to adopt the software quickly.
  • Flexible Pricing
    Sugester offers multiple pricing plans, making it accessible for small businesses and scalable for larger enterprises.
  • Integration Capabilities
    The platform supports integration with various third-party applications, enhancing its functionality and helping businesses streamline their workflow.

Possible disadvantages of Sugester

  • Limited Advanced Features
    While Sugester offers a solid set of basic features, it may lack some of the advanced functionalities required by larger enterprises or highly specialized businesses.
  • Customization Limitations
    There might be some constraints when it comes to customizing the platform according to specific business needs, which could be a drawback for some companies.
  • Performance Issues
    Some users have reported occasional performance issues, such as slow loading times, which can affect productivity.
  • Steep Pricing Tiers
    Although there are flexible pricing plans, some essential features may be locked behind higher tiers, making it more expensive for small businesses to access all functionalities.
  • Customer Support Availability
    The availability and responsiveness of Sugester’s customer support can be inconsistent, which may affect how quickly issues are resolved.

Sellf features and specs

  • User-Friendly Interface
    Sellf offers an intuitive and clean interface which makes it easy for users to navigate and manage their tasks and sales pipeline effectively.
  • Mobile Accessibility
    The app is designed with mobile use in mind, allowing sales professionals to manage their tasks and follow up with leads while on the go.
  • Integrations
    Sellf integrates with various external services and applications, streamlining workflow by connecting with tools already in use, like calendars and email platforms.
  • Lead Management
    It provides robust tools for managing leads and tracking customer interactions, which can enhance sales productivity.
  • Task Automation
    The app can automate repetitive tasks, freeing up time for sales professionals to focus on closing deals and nurturing relationships.

Possible disadvantages of Sellf

  • Limited Features in Free Version
    The free version of Sellf has limited features which may not be sufficient for all business needs, thus pushing users toward premium plans.
  • Price
    Some users find the pricing of premium features and plans to be on the higher side, especially for small businesses or individual users.
  • Customization Limitations
    Some users may find limitations in customization options, which can be a drawback for businesses with unique sales processes.
  • Learning Curve
    Although the interface is user-friendly, there might still be a learning curve for those who are new to CRM systems.
  • Occasional Sync Issues
    Some users have reported occasional issues with data synchronization across devices, which can be frustrating and impact productivity.

Analysis of Sugester

Overall verdict

  • Sugester is generally considered a good option for businesses seeking an all-in-one solution for customer service and management tasks. Its user-friendly interface and broad set of features make it suitable for small to medium-sized businesses. However, the best fit depends on specific business needs and budget.

Why this product is good

  • Sugester (sugester.com) is a comprehensive tool that offers a variety of features such as a helpdesk system, CRM capabilities, live chat, knowledge base creation, and task management. It is designed to streamline customer support and enhance customer engagement through integrated tools that promote efficiency and productivity.

Recommended for

  • Small to medium-sized enterprises looking for an integrated customer service and management tool.
  • Companies that want to improve customer communication and support efficiency.
  • Organizations seeking flexible solutions that combine CRM, helpdesk, and task management.

Category Popularity

0-100% (relative to Sugester and Sellf)
Help Desk
100 100%
0% 0
CRM
0 0%
100% 100
Customer Support
100 100%
0% 0
Sales Workflow
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sugester and Sellf

Sugester Reviews

We have no reviews of Sugester yet.
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Sellf Reviews

7 Best Personal CRM Systems in 2020
Cons: Sellf offers a 14–day free trial, but afterward the service isn’t free. The website does not disclose the pricing. Instead, you’ll have to contact a Sellf representative to talk about what kind of (paid) plan is best for you.
Source: zoowho.com
13 Personal CRM systems for your everyday life
http://sellfapp.com/ Sellf is a Mobile CRM designed for sales men and women on the go. They have gamified the process of prospecting, following up, and closing deals. With an incredibly sleek user interface and rave reviews, it is definitely a fantastic application for the hustler on the go.
Source: ryzeapp.co

What are some alternatives?

When comparing Sugester and Sellf, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Mautic - Mautic is marketing automation software (email, social, & more).