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SugarCRM VS KiteDesk FIND

Compare SugarCRM VS KiteDesk FIND and see what are their differences

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SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

KiteDesk FIND logo KiteDesk FIND

Smart Prospecting Software for Sharp Salespeople.
  • SugarCRM Homepage
    Homepage //
    2024-10-05
  • KiteDesk FIND Landing page
    Landing page //
    2022-11-04

SugarCRM features and specs

  • Customization
    SugarCRM is highly customizable, allowing businesses to modify the software to meet their specific needs. Users can tailor workflows, modules, and fields to better align with their business processes.
  • Open Source
    SugarCRM offers an open-source version, providing the flexibility to modify the source code. This is beneficial for developers who want to create bespoke CRM solutions.
  • User-Friendly Interface
    The platform features a user-friendly and intuitive interface, making it easier for users of all technical levels to navigate and use the system effectively.
  • Integration Capabilities
    SugarCRM integrates well with a variety of third-party applications and services, such as email platforms, marketing tools, and customer support systems. This enhances its functionality and usability.
  • Customer Support
    SugarCRM offers robust customer support, including resources like documentation, forums, and direct support channels to help resolve any issues users may encounter.

Possible disadvantages of SugarCRM

  • Cost
    While the open-source version is free, the professional versions of SugarCRM can be costly, particularly for small businesses or startups with limited budgets.
  • Complexity
    Due to its high level of customizability, SugarCRM can be complex to set up and configure. This may require substantial time and expertise, which could be a drawback for smaller teams.
  • Performance
    Some users have reported that SugarCRM can be slow, especially when handling large datasets or complex workflows. This can impact efficiency and user satisfaction.
  • Limited Mobile App
    The mobile application for SugarCRM has limited features compared to the desktop version, which can be a constraint for users who need full functionality on the go.
  • Maintenance
    The open-source version requires regular maintenance and updates to ensure it runs smoothly, which can be resource-intensive for businesses without dedicated IT staff.

KiteDesk FIND features and specs

No features have been listed yet.

Analysis of SugarCRM

Overall verdict

  • Yes, SugarCRM is considered a good choice for businesses seeking a flexible and customizable CRM solution. It is particularly appreciated for its user-friendly interface and scalability. However, suitability can vary based on specific business requirements, so it's advisable to assess its features compared to organizational needs.

Why this product is good

  • SugarCRM is a well-known customer relationship management (CRM) platform that offers a comprehensive suite of tools aimed at improving customer interactions, automating sales processes, and enhancing marketing efforts. It is customizable, supports integrations with other systems, and has a dedicated focus on usability, which makes it appealing to many businesses. Its open-source foundation allows for flexibility and expansion to adapt to specific business needs.

Recommended for

    SugarCRM is recommended for medium to large-sized enterprises that require robust customization options and flexible integrations. It is ideal for organizations that want a CRM solution that can scale with their growth and accommodate complex business processes. Companies that value having an open-source base for potential customization and have the resources to implement and maintain such a system would benefit greatly.

SugarCRM videos

+ Add

SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

KiteDesk FIND videos

No KiteDesk FIND videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SugarCRM and KiteDesk FIND)

SugarCRM

KiteDesk FIND

CRM
98 98%
CRM
2% 2
Sales
98 98%
Sales
2% 2
CRM Platforms
100 100%
CRM Platforms
0% 0
Sales Workflow
94 94%
Sales Workflow
6% 6

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SugarCRM and KiteDesk FIND

SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

KiteDesk FIND Reviews

We have no reviews of KiteDesk FIND yet.
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What are some alternatives?

When comparing SugarCRM and KiteDesk FIND, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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