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SuchChat VS Papercups

Compare SuchChat VS Papercups and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SuchChat logo SuchChat

Telegram-first customer support tool

Papercups logo Papercups

Open source live customer chat
  • SuchChat Landing page
    Landing page //
    2023-05-16
  • Papercups Landing page
    Landing page //
    2022-02-06

Category Popularity

0-100% (relative to SuchChat and Papercups)

SuchChat

Papercups

Customer Support
30 30%
Customer Support
70% 70
CRM
37 37%
CRM
63% 63
Live Chat
31 31%
Live Chat
69% 69
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SuchChat and Papercups. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Papercups seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuchChat mentions (0)

We have not tracked any mentions of SuchChat yet. Tracking of SuchChat recommendations started around Mar 2021.

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: over 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / over 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
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What are some alternatives?

When comparing SuchChat and Papercups, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Drift - A messaging app that helps you grow your business.

Crisp Chat - Multi-channel customer support software

ChatSupport.co - ChatSupport is a live chat software for websites which lets you interact with website visitors and customers through customizable chat widgets.

Click2Contact - Connecting visitors to businesses with a single tap

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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