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Hexospark - Email automation + CRM designed to spark conversations.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Salesflare - Simply powerful CRM. Automates your data to build better relationships and make more sales.
Zendesk Support - Social Customer Support and Help Desk and Ticketing