Software Alternatives, Accelerators & Startups

SproutSocial VS Freshworks

Compare SproutSocial VS Freshworks and see what are their differences

SproutSocial logo SproutSocial

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • SproutSocial Landing page
    Landing page //
    2023-07-15

  www.dpbolvw.netSoftware by SproutSocial

  • Freshworks Landing page
    Landing page //
    2023-07-22

SproutSocial videos

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Freshworks videos

All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to SproutSocial and Freshworks)
Social Media Tools
100 100%
0% 0
CRM
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SproutSocial and Freshworks

SproutSocial Reviews

5 Best Taplio Alternatives to Consider Using in 2024
📝 Simplified Social Media Management—Aiming to streamline social media tasks, Sprout Social focuses on efficient publishing, scheduling, and reporting, ensuring brands maintain a robust and consistent online presence.
Source: authoredup.com
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
If you want a deeper dive into Sprout Social’s pricing, here’s a detailed look at Sprout Social’s pricing plans.
Source: iag.me
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
SproutSocial is one of the top-tier social media management tools. Organizations, businesses, and entrepreneurs use it globally. It’s a platform with extensive social analytics and reporting, especially for large-scale social media agencies and organizations.
6 Hootsuite Alternatives That You Should Explore in 2020
With Sprout Social, you can use the highly effective social CRM tools, including shared customer records and advanced scheduling tools (for example ViralPost).
6 Hootsuite Alternatives You Must Try
SproutSocial presents a report that is beautiful. The home dashboard will give you a quick overview of how your social media channels are performing. You can get a deeper insight like how many percentage followers are male and female, what are the age demographics and so on. You can assess your customer reach and what will work in your favour. Also, SproutSocial gives you...
Source: sprout24.com

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

Social recommendations and mentions

Based on our record, SproutSocial should be more popular than Freshworks. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SproutSocial mentions (8)

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Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: about 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

What are some alternatives?

When comparing SproutSocial and Freshworks, you can also consider the following products

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Drift - A messaging app that helps you grow your business.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.