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spoonity VS Gainsight

Compare spoonity VS Gainsight and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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spoonity logo spoonity

Spoonity is a white labelled, POS-integrated loyalty solution for the QSR business.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • spoonity Landing page
    Landing page //
    2023-09-18
  • Gainsight Landing page
    Landing page //
    2023-05-13

spoonity videos

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Revel Systems POS & Spoonity - Loyalty Transaction

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to spoonity and Gainsight)

spoonity

Gainsight

Web Analytics
100 100%
Web Analytics
0% 0
Customer Success
0 0%
Customer Success
100% 100
Analytics
100 100%
Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using spoonity and Gainsight. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare spoonity and Gainsight

spoonity Reviews

Top Restaurant Loyalty Software Options for 2023
Beyond the loyalty software, Spoonity also offers some of the best insights into your business performance. You can use the software to measure your campaign's ROI and understand the best opportunities for acquiring and retaining customers.
Source: www.perfectvenue.com

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing spoonity and Gainsight, you can also consider the following products

SpeakPipe - SpeakPipe is a tool enabling organizations to receive voice messages from the audience directly on the website.

Totango - Totango is a Customer Success Software Platform

UserIQ - UserIQ combines user intelligence, customer health, and targeted engagements to help you deliver what each customer needs to be successful.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

ES Engage - Exchange Solutions delivers Loyalty and Customer Engagement Solutions for Retailers through Smarter Loyalty Programs, Individualized Offers, and Website Optimization, powered by Advanced Analytics.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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