Solvvy VS Kayako

Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Landing page //
2023-02-04

Landing page //
2023-04-09

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

Kayako videos

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Good or Bad: Sadako Vs Kayako Review

Category Popularity

0-100% (relative to Solvvy and Kayako)

Kayako

Customer Support

8 8%

Customer Support

92% 92

Customer Service

16 16%

Customer Service

84% 84

Help Desk

6 6%

Help Desk

94% 94

Tool

100 100%

Tool

0% 0

User comments

Share your experience with using Solvvy and Kayako. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Solvvy and Kayako

Solvvy Reviews

We have no reviews of Solvvy yet.
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Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!

The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...

Source: surveysparrow.com

Best helpdesk software of 2020: for ticketing and support

Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...

Source: www.techradar.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

A ClickDesk Alternative that scales with your business.

With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

The Kayako Alternative for your Enterprise.

As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Source: www.happyfox.com

Social recommendations and mentions

Based on our record, Solvvy should be more popular than Kayako. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
Ask HN: Who is hiring? (October 2021)
Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
What a nightmare, and I didn't even get far enough to book anything...
The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: about 3 years ago

Kayako mentions (1)

What ticketing software isn't hot garbage?
One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

What are some alternatives?

When comparing Solvvy and Kayako, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho Desk - Industry's first context-aware Helpdesk Software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Solvvy vs Simplify360

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