Software Alternatives, Accelerators & Startups

Solvvy VS Helpware

Compare Solvvy VS Helpware and see what are their differences

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

Helpware logo Helpware

Amazing Customer Experiences. Together.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • Helpware Landing page
    Landing page //
    2022-12-22

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

Solvvy videos

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Helpware videos

Helpware | Future of Work - Alex Tereshchenko | Best Customer Support

More videos:

  • Review - Outsourced Customer Support For Your Business | How Outsourced Customer Support Works with Helpware

Category Popularity

0-100% (relative to Solvvy and Helpware)
Customer Support
40 40%
60% 60
Help Desk
24 24%
76% 76
Customer Service
100 100%
0% 0
Tool
100 100%
0% 0

User comments

Share your experience with using Solvvy and Helpware. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: about 3 years ago

Helpware mentions (0)

We have not tracked any mentions of Helpware yet. Tracking of Helpware recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and Helpware, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Zoho Desk - Industry's first context-aware Helpdesk Software

Ruby Receptionists - Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Thumbtack - When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.