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Solvvy VS Helpshift

Compare Solvvy VS Helpshift and see what are their differences

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Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • Helpshift Landing page
    Landing page //
    2023-10-16

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Category Popularity

0-100% (relative to Solvvy and Helpshift)

Solvvy

Helpshift

Customer Support
23 23%
Customer Support
77% 77
Customer Service
32 32%
Customer Service
68% 68
Help Desk
22 22%
Help Desk
78% 78
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Solvvy and Helpshift. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

Helpshift mentions (0)

We have not tracked any mentions of Helpshift yet. Tracking of Helpshift recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and Helpshift, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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