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Solvvy VS AWS Support

Compare Solvvy VS AWS Support and see what are their differences

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Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

AWS Support logo AWS Support

AWS Support provides resources to support users in the adoption of AWS services.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • AWS Support Landing page
    Landing page //
    2023-03-19

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

AWS Support videos

+ Add

AWS Support - Exam Reviewer for the AWS Certified Cloud Practitioner

More videos:

  • Review - AWS Supports You | Introducing the Enterprise Support Operations Review
  • Review - How do I sign up for an AWS Support plan?

Category Popularity

0-100% (relative to Solvvy and AWS Support)

Solvvy

AWS Support

Customer Support
71 71%
Customer Support
29% 29
Web Portals
0 0%
Web Portals
100% 100
Customer Service
100 100%
Customer Service
0% 0
Help Desk
59 59%
Help Desk
41% 41

User comments

Share your experience with using Solvvy and AWS Support. For example, how are they different and which one is better?
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Social recommendations and mentions

AWS Support might be a bit more popular than Solvvy. We know about 3 links to it since March 2021 and only 3 links to Solvvy. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

AWS Support mentions (3)

  • AWS Certified Cloud Practitioner Study Guide - Section 3.4
    Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / about 2 years ago
  • Web Hosting Company for High Traffic Website
    Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
  • I am new to cloud and want to learn services by doing a project. I have tried several times but get stuck on several “how to” like how to do this, should I use service a or b etc and would need some guidance and hand holding. I will pay for your time if someone is willing to teach/coach a beginner.
    Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: almost 3 years ago

What are some alternatives?

When comparing Solvvy and AWS Support, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Zoho Desk - Industry's first context-aware Helpdesk Software

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

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