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Intercom on Product Management - The ultimate resource for aspiring product managers
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Product School - The global leader in product management training
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
The Product Management guide - A book on how to create and ship products that people love
Zendesk Support - Social Customer Support and Help Desk and Ticketing