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Social Intents VS ServiceNow

Compare Social Intents VS ServiceNow and see what are their differences

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The platform for exceptional customer service at scale. featured
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Social Intents logo Social Intents

Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Social Intents Landing page
    Landing page //
    2018-09-29

Social Intents has created a powerful live chat app that you can use right from Slack, Microsoft Teams, and Google Chat. We support unlimited agents on all plans. No per agent pricing! Chat directly from Slack, Teams, Google Chat or our web console on your desktop or mobile device. Send transcripts and leads to Zapier, MailChimp, Campaign Monitor, and others.

Now with ChatGPT integration and the ability to train your chatbot on your website content with 1 click.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

Social Intents

Website
socialintents.com
Pricing URL
Official Social Intents Pricing
$ Details
paid Free Trial $39.0 / Monthly (Unlimited Users)
Platforms
Slack Microsoft Teams Wordpress Shopify Wix Windows iOS Android Mac OSX Cross Platform JavaScript Magento Browser REST API Linux
Release Date
2015 January
Edit details

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Social Intents videos

+ Add

Wix Live Chat by Social Intents

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Social Intents and ServiceNow)

Social Intents

ServiceNow

Customer Support
100 100%
Customer Support
0% 0
Help Desk
0 0%
Help Desk
100% 100
Live Chat
100 100%
Live Chat
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Social Intents and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Social Intents and ServiceNow

Social Intents Reviews

We have no reviews of Social Intents yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow should be more popular than Social Intents. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Social Intents mentions (1)

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Social Intents and ServiceNow, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Captivate Hub - Chat your customers Real-time in MS Teams or Slack

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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