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SnapEngage VS LiveHelpNow

Compare SnapEngage VS LiveHelpNow and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
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SnapEngage logo SnapEngage

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat
  • SnapEngage Landing page
    Landing page //
    2023-07-18
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10

SnapEngage videos

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SnapEngage Review

More videos:

  • Review - SnapEngage - Intro to the agent chat portal
  • Review - SnapEngage Conversations Hub

LiveHelpNow videos

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What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Category Popularity

0-100% (relative to SnapEngage and LiveHelpNow)

SnapEngage

LiveHelpNow

Customer Support
33 33%
Customer Support
67% 67
Help Desk
25 25%
Help Desk
75% 75
Live Chat
100 100%
Live Chat
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SnapEngage and LiveHelpNow

SnapEngage Reviews

We have no reviews of SnapEngage yet.
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LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.
Source: blog.capterra.com

What are some alternatives?

When comparing SnapEngage and LiveHelpNow, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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