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SnapEngage VS Grasp

Compare SnapEngage VS Grasp and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SnapEngage logo SnapEngage

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

Grasp logo Grasp

Make conversations count
  • SnapEngage Landing page
    Landing page //
    2023-07-18
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

SnapEngage videos

+ Add

SnapEngage Review

More videos:

  • Review - SnapEngage - Intro to the agent chat portal
  • Review - SnapEngage Conversations Hub

Grasp videos

+ Add

WhatsApp customer service in Casengo

More videos:

  • Tutorial - Casengo Basics: Learn how to Casengo in two minutes
  • Review - Bad Movie Review: The Loreley's Grasp
  • Review - The Lucid Nightmare - The Loreley's Grasp Review
  • Review - Grasp surfskate | review

Category Popularity

0-100% (relative to SnapEngage and Grasp)

SnapEngage

Grasp

Customer Support
68 68%
Customer Support
32% 32
Live Chat
77 77%
Live Chat
23% 23
Help Desk
63 63%
Help Desk
37% 37
CRM
67 67%
CRM
33% 33

User comments

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What are some alternatives?

When comparing SnapEngage and Grasp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

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