Software Alternatives, Accelerators & Startups

Smooch.io for Facebook Messenger VS ChatWoot

Compare Smooch.io for Facebook Messenger VS ChatWoot and see what are their differences

Smooch.io for Facebook Messenger logo Smooch.io for Facebook Messenger

Message your customers from Slack, Front, a bot or anywhere!

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Smooch.io for Facebook Messenger Landing page
    Landing page //
    2021-10-16
  • ChatWoot Landing page
    Landing page //
    2023-09-01

Smooch.io for Facebook Messenger

Website
smooch.io
Pricing URL
-
$ Details
-
Platforms
-

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Smooch.io for Facebook Messenger features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Smooch.io for Facebook Messenger videos

No Smooch.io for Facebook Messenger videos yet. You could help us improve this page by suggesting one.

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ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Smooch.io for Facebook Messenger and ChatWoot)
CRM
35 35%
65% 65
Customer Support
6 6%
94% 94
AI
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Smooch.io for Facebook Messenger and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smooch.io for Facebook Messenger mentions (0)

We have not tracked any mentions of Smooch.io for Facebook Messenger yet. Tracking of Smooch.io for Facebook Messenger recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Smooch.io for Facebook Messenger and ChatWoot, you can also consider the following products

Slack with your Users - Speak to your app's users entirely within Slack

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Conversity - Easiest way to manage Facebook Messenger chats

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Avochato - Text messaging for your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.