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Smokeball VS HelpCenter.io

Compare Smokeball VS HelpCenter.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Smokeball logo Smokeball

Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.
  • Smokeball Landing page
    Landing page //
    2023-04-12
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

Smokeball features and specs

No features have been listed yet.

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Smokeball videos

+ Add

Smokeball Review Video - Updated 10.18.18

More videos:

  • Review - The Smokeball Differences
  • Review - Why Smokeball?

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Smokeball and HelpCenter.io)

Smokeball

HelpCenter.io

Legal
100 100%
Legal
0% 0
Customer Support
0 0%
Customer Support
100% 100
Legal Practice Management
100 100%
Legal Practice Management
0% 0
Knowledge Management
0 0%
Knowledge Management
100% 100

User comments

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What are some alternatives?

When comparing Smokeball and HelpCenter.io, you can also consider the following products

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

MyCase - Practice More, Manage Less.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

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