Wireshark - Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.
Birdeye - #1 most trusted reputation and customer experience platform for local business
Ettercap - Ettercap is a suite for man in the middle attacks on LAN.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
tcpdump - tcpdump is a common packet analyzer that runs under the command line.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.