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Slack VS Yext

Compare Slack VS Yext and see what are their differences

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Slack logo Slack

A messaging app for teams who see through the Earth!

Yext logo Yext

Yext provides your business with the tools you need to engage with customers and gives you more control over how your branding is presented throughout the various platforms that make up the online marketplace.
  • Slack Landing page
    Landing page //
    2023-07-18
  • Yext Landing page
    Landing page //
    2023-06-12

Slack features and specs

  • Real-Time Communication
    Slack allows for instant messaging and real-time communication, which facilitates quick decision-making and immediate problem solving among team members.
  • Channel Organization
    Users can create channels for different teams, projects, or topics, keeping discussions organized and easy to follow.
  • Integration Capabilities
    Slack integrates with a variety of other tools and services, such as Google Drive, Trello, and GitHub, allowing seamless workflow management.
  • Search Functionality
    Slack’s powerful search feature makes it easy to find specific messages, files, or information within your team's communication history.
  • Custom Notifications
    Users can tailor their notification settings to minimize distractions while ensuring they stay informed about important discussions.
  • Cross-Platform Availability
    Slack is available on multiple platforms, including desktop, web, and mobile, ensuring that team members can stay connected from anywhere.

Possible disadvantages of Slack

  • Information Overload
    With constant streams of messages and notifications, Slack can sometimes lead to information overload, making it difficult for users to keep up.
  • Cost
    While Slack offers a free tier, many advanced features are only available in the paid plans, which can be costly for larger organizations.
  • Dependency on Internet
    Slack requires a stable internet connection, which can be a limitation for users in areas with unreliable or slow internet service.
  • Potential for Distraction
    The real-time nature of Slack can sometimes be distracting, pulling team members away from deep, focused work.
  • Privacy Concerns
    As with any digital communication tool, there are potential privacy and security concerns that organizations need to manage.
  • Scalability Issues
    Large teams or companies may find it challenging to manage and scale their usage of Slack effectively as the number of channels and conversations grows.

Yext features and specs

  • Centralized Information Management
    Yext allows businesses to manage their information across numerous online platforms from a single dashboard. This centralized approach ensures consistency and accuracy of business data.
  • Improved Local SEO
    By using Yext to keep business information accurate and consistent across directories and search engines, businesses can improve their local search engine optimization, potentially leading to more local traffic.
  • Listings Sync
    Yext provides automated synchronization of business listings across numerous directories, search engines, and social media platforms, saving time and reducing human error.
  • Real-time Updates
    The platform allows for real-time updates to business information, which means any changes are quickly reflected across all platforms. This is particularly useful for time-sensitive information like holiday hours or special events.
  • Analytics & Insights
    Yext provides robust analytics and reporting features that help businesses track the performance of their listings, understand customer interactions, and make data-driven decisions.
  • Integration Capabilities
    Yext integrates with various other tools and platforms such as CRM systems, CMS, and social media, which helps in creating a more cohesive digital marketing strategy.

Possible disadvantages of Yext

  • Cost
    Yext can be expensive for small businesses or startups, especially when compared to other listing management services. The cost might not justify the value for smaller enterprises with limited budgets.
  • Complexity
    The platform can be somewhat complex to navigate and may require a learning curve. Small businesses with limited technical expertise might find it challenging to utilize all of its features effectively.
  • Potential Overdependence
    Businesses may become too reliant on Yext for maintaining their online presence. If for any reason they decide to stop using the service, reverting listings and maintaining consistency manually can be cumbersome.
  • Variable Effectiveness
    While Yext promises enhanced visibility and improved SEO, the effectiveness can vary based on factors like industry, market competition, and regional dynamics. Some users might not see significant improvements.
  • Listings Quality
    Some users have reported issues with the quality and accuracy of the listings despite using Yext, which may undermine the value proposition of the platform.
  • Limited Customization
    While Yext offers various templates and standardization options, there might be limitations in customization that can prevent businesses from fully tailoring their listings to unique branding requirements.

Analysis of Yext

Overall verdict

  • Overall, Yext is considered a good tool for businesses seeking to enhance their online visibility and manage digital knowledge effectively. It can be particularly beneficial for companies with multiple locations or those looking to improve local search performance.

Why this product is good

  • Yext is a platform focused on improving online brand presence and customer engagement by managing public listings and reviews across multiple platforms. Companies leverage Yext to ensure their business information is accurate and consistent, thereby enhancing search engine visibility and customer trust. Users of Yext often highlight its ability to streamline location data management and improve local SEO as key advantages.

Recommended for

  • Multi-location businesses aiming to streamline the management of their online listings.
  • Brands looking to enhance their local SEO efforts.
  • Companies seeking to maintain accurate and consistent business information across multiple platforms.
  • Businesses that want to improve customer engagement through enhanced digital profiles.

Slack videos

+ Add

Review: How & Why We Use Slack At Our Office

More videos:

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

Yext videos

+ Add

Here's Why We Fired Yext...

More videos:

  • Review - Why You Should Avoid Yext as a Small Business | Edge of the Web
  • Review - Yext reviews - yext scam? What you NEED to Know!

Category Popularity

0-100% (relative to Slack and Yext)

Slack

Yext

Communication
100 100%
Communication
0% 0
SEO
0 0%
SEO
100% 100
Project Management
100 100%
Project Management
0% 0
Reputation Management
0 0%
Reputation Management
100% 100

User comments

Share your experience with using Slack and Yext. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Slack and Yext

Slack Reviews

  1. San93
    · Director at Polar credit ·
    Essential for Team Collaboration but Needs Better Notification Management

    Slack has transformed how we communicate at Polar Credit, making collaboration faster and more organized. The channel-based messaging, direct integrations with essential tools, and real-time notifications keep our teams connected, reducing reliance on long email threads. The search function is a major plus, helping retrieve past conversations and shared files effortlessly.

    🏁 Competitors: Discord
    👍 Pros:    Organized team communication through channels and threads|Seamless integrations with apps like google drive, trello, and zoom
    👎 Cons:    Initial setup and implementation take time|Limited message history on the free plan
  2. EllaSvensson
    · Marketing Manager at Freelancer ·
    A Must-Have for Teamwork

    Slack has completely transformed how our team works together. The channels keep conversations organized, and we never lose track of important discussions.

    It integrates with tools like Google Drive and Zoom, making collaboration effortless. Sharing files is easy, and the search feature saves so much time when finding old messages.

    Slack is simple, customizable, and keeps everyone connected—whether we’re in the office or remote. It’s the perfect tool for teamwork!

    🏁 Competitors: Discord, Microsoft Teams
  3. Khansa1103
    · Email marketer at Webflicky ·
    Best app for getting in touch with my colleagues

    Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Bulk messaging
    👎 Cons:    Sometimes the download is slow
Top 12 Online Collaboration Tools for Smart Working
Slack is a cloud-based app built to simplify communication and teamwork. As one of the essential team collaboration tools, it enhances communication and productivity within teams. It’s packed with features that help teams stay connected, collaborate, and stay on top of things. A standout feature is the ability to create channels—dedicated spaces for conversations around...
Source: niftypm.com
7 best Mattermost alternatives for secure business messaging
Slack has a mobile and desktop app that supports remote teams to communicate seamlessly. On Slack, you can send files, documents, images, and videos. with your teammates.
Source: www.rocket.chat
20 Telegram Alternatives to Chat With in 2024
Slack works more like a forum than Teams does – falling somewhere in between a forum and a chat software. It lets you organize discussions into different channels, as well as by thread. You can invite others into a thread by @mentioning them, and it lets you add lots of different types of content. Slack works really well for 1:1 audio meetings, “huddles,” that give you the...
Source: www.mightynetworks.com
Why we switched to Mattermost
Now, obviously core messaging functionality is critical. Mattermost is great there, but so is Slack. In fact, Slack features like third-party integrations and threaded messaging were missed greatly (thank you, Mattermost, for recently adding threaded messaging). So the relative parity between the solutions from a ‘speeds and feeds’ perspective was table stakes, but we...
Source: netfoundry.io
Microsoft Teams Vs Clariti: Which one should you choose?
The main reason behind the sudden rise of Teams is it is being offered at no added cost to Office 365 users. This strategy paid for Teams as it was able to increase its market share and overtake its potential rival Slack in no time. Though Microsoft is not earning any revenue (they may actually be losing money in selling Teams), they are able to sustain due to their deep...
Source: clariti.app

Yext Reviews

The 16 Best Moz Alternatives for Every Budget 
On review sites like G2, users praise Yext’s ease of setup for new locations, all-in-one review and page management, bulk data management, and automated reporting.
Source: trafficthinktank.com

Social recommendations and mentions

Based on our record, Slack seems to be a lot more popular than Yext. While we know about 223 links to Slack, we've tracked only 1 mention of Yext. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Slack mentions (223)

  • How to Build a Blog with Laravel (& Send Slack Notifications)
    In this tutorial, you will learn how to create a blog with Laravel and ButterCMS. Then, you’ll add integration into ButterCMS’ webhooks that will send notifications directly to your Slack channel of choice whenever a new post is published. - Source: dev.to / about 1 month ago
  • 10 Must-Have AI Tools to Supercharge Your Software Development
    10. Slack AI and Microsoft Teams AI These platforms enhance team collaboration by offering intelligent insights, task reminders, and integration suggestions. Slack AI provides automated alerts and recommendations, improving communication and productivity. Microsoft Teams AI offers meeting summaries, suggested tasks, and automated workflows, making it a powerful tool for distributed teams. Both tools integrate with... - Source: dev.to / 4 months ago
  • Empowering Open Source: The Role of Funding Workshops
    A thriving community is intertwined with sustainable funding. Workshops emphasize effective communication through platforms like Slack and Discord, as well as recognizing contributors to maintain engagement. For more strategies on building a sustainable community, consider exploring open source project sponsorship tips. - Source: dev.to / 4 months ago
  • Building a Slack Clone with Next.js and TailwindCSS - Part One
    In this three-part series, we will build a Slack clone—an app that helps teams stay in touch with instant messaging, video calls, and channels. We’ll build this application using React (Next.js), TailwindCSS, Prisma, and Stream SDKs. - Source: dev.to / 5 months ago
  • Best Status Page Software for Incident Communication
    Flexible Notification Options: Customers can subscribe to updates on specific components or services, avoiding unnecessary communication while staying GDPR-compliant. Notifications integrate seamlessly with tools like email, Slack, Microsoft Teams, and SMS. - Source: dev.to / 6 months ago
View more

Yext mentions (1)

What are some alternatives?

When comparing Slack and Yext, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Birdeye - #1 most trusted reputation and customer experience platform for local business

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Synthesio - Synthesio is a social intelligence tool or a marketing software that is specially made for the purpose of social media monitoring and social analytics.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.

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