Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Slack App Directory seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Integrate everything! There’s over 2500 integrations already available in the app directory: https://slack.com/apps. Source: almost 2 years ago
The Slack Google Calendar app is the third most popular app of the 2,400+ native integrations in their directory. It allows you to take basic actions for your Google Calendar events right in Slack, and simplifies managing your daily schedule so you can reallocate the wasted time switching between apps towards more high-value work. - Source: dev.to / almost 2 years ago
You can always try developing your own plugins for slack or discord, maybe there’s already something for you: https://slack.com/apps https://betterdiscord.app/plugins. - Source: Hacker News / over 2 years ago
The Slack app directory is a mega-database of hundreds of integrations available to enhance collaboration and productivity for small teams up to entire enterprise organizations. These apps allow you to work simultaneously across tools to push and pull information, enhance each tool's functionality, increase adoption, and streamline communication asynchronously right from where you're already working and... - Source: dev.to / almost 3 years ago
Want to get something fancier than Slack’s native capabilities for your productivity needs? Head off to Slack’s official app directory, and pick something nifty to fit your needs! - Source: dev.to / about 3 years ago
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