Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
Google image search say it's this: https://front.com/. Source: about 1 year ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support