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Sirportly VS Kayako

Compare Sirportly VS Kayako and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Sirportly logo Sirportly

Help desk, customer service and support solution.

Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
  • Sirportly Landing page
    Landing page //
    2021-09-22
  • Kayako Landing page
    Landing page //
    2023-04-09

Sirportly videos

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Kayako videos

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Category Popularity

0-100% (relative to Sirportly and Kayako)

Sirportly

Kayako

Customer Support
4 4%
Customer Support
96% 96
Help Desk
4 4%
Help Desk
96% 96
Customer Service
8 8%
Customer Service
92% 92
Help Desk And Ticketing
7 7%
Help Desk And Ticketing
93% 93

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sirportly and Kayako

Sirportly Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Sirportly also makes it easy to manage all of your support, no matter how many different companies, teams, or products you need to support. You can add all of them to your account, separate support inboxes for different teams and needs, and use workflows to route tickets and automatically follow-up to help keep your support queue in check. It can even pull in customer data...
Source: zapier.com

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Social recommendations and mentions

Kayako might be a bit more popular than Sirportly. We know about 1 link to it since March 2021 and only 1 link to Sirportly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sirportly mentions (1)

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

What are some alternatives?

When comparing Sirportly and Kayako, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GrooveHQ - A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Front - multi-channel inbox service for collaborative teams

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