Software Alternatives, Accelerators & Startups

SimplePractice VS OnCall Health

Compare SimplePractice VS OnCall Health and see what are their differences

SimplePractice logo SimplePractice

With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

OnCall Health logo OnCall Health

OnCall Health platform lets you provide essential treatment to your patients safely and securely.
  • SimplePractice Landing page
    Landing page //
    2023-09-13
  • OnCall Health Landing page
    Landing page //
    2023-08-22

SimplePractice features and specs

  • Comprehensive Feature Set
    SimplePractice offers a wide range of features including appointment scheduling, billing, client portal, telehealth, and documentation, making it a one-stop solution for practice management.
  • User-Friendly Interface
    The platform is designed with an intuitive and easy-to-navigate interface, which can reduce the learning curve for new users and improve overall efficiency.
  • Telehealth Integration
    SimplePractice includes built-in telehealth capabilities, allowing practitioners to conduct secure video sessions with clients directly through the platform.
  • Client Portal
    The client portal feature provides clients with a secure and convenient way to schedule appointments, complete paperwork, and communicate with their provider.
  • Electronic Claims
    SimplePractice simplifies insurance billing with electronic claim submissions, tracking, and management, often resulting in faster reimbursements.
  • Customizable Documentation
    The platform allows for customizable progress notes, treatment plans, and intake forms, ensuring that documentation meets the specific needs of various practices.
  • Security and Compliance
    SimplePractice adheres to industry standards for data security, including HIPAA compliance, ensuring that patient information is protected.
  • Mobile App
    The mobile app enables practitioners to manage their practice on-the-go, providing flexibility and convenience.
  • Customer Support
    The platform offers robust customer support options, including live chat, email, and extensive help resources to assist users with any issues.

Possible disadvantages of SimplePractice

  • Cost
    SimplePractice can be relatively expensive, especially for solo practitioners or small practices operating on a tight budget.
  • Complex Features
    While the platform offers many features, some users might find the extensive range of options overwhelming or difficult to fully utilize without additional training.
  • Limited Integrations
    SimplePractice has fewer third-party integrations compared to some competitors, which might limit its flexibility for users who rely on other specific tools.
  • Performance Issues
    Some users have reported occasional performance issues and bugs, particularly with the mobile app or during peak usage times.
  • Telehealth Limitations
    While the telehealth feature is robust, it may not offer all the advanced functionalities that are available in dedicated telehealth platforms.
  • Learning Curve
    Although the interface is user-friendly, the depth of features may still pose a learning curve for new users, requiring time to become proficient.
  • Feature Updates
    Some users have noted that feature updates and improvements can be slow, which might be a drawback for those needing up-to-date functionalities.

OnCall Health features and specs

  • User-Friendly Interface
    OnCall Health offers an intuitive and easy-to-navigate interface, making it accessible for both healthcare providers and patients.
  • Customizable Features
    The platform allows for various customizations, enabling healthcare providers to tailor their services according to specific needs.
  • Integration Capabilities
    OnCall Health integrates well with other healthcare management systems and software, enhancing efficiency and continuity of care.
  • Security and Compliance
    The service is designed with robust security measures and complies with healthcare regulations like HIPAA, ensuring patient data privacy.
  • Appointment Scheduling and Reminders
    The platform offers advanced appointment scheduling and reminder features, reducing no-show rates and administrative workload.
  • Customer Support
    OnCall Health provides responsive and helpful customer support to address user issues and queries promptly.

Possible disadvantages of OnCall Health

  • Cost
    The platform may be relatively expensive for smaller practices or individual providers, potentially limiting accessibility.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve associated with adopting new technologies, which may be a hurdle for some users.
  • Feature Overload
    The vast array of options and customization features might be overwhelming for users who need only basic functionalities.
  • Internet Dependency
    As a telehealth platform, it requires a stable internet connection, which might be a limitation in areas with poor connectivity.
  • Limited Physical Exam Capabilities
    Being a virtual platform, OnCall Health is not suitable for conducting physical examinations, which are essential for certain medical conditions.

Analysis of SimplePractice

Overall verdict

  • Overall, SimplePractice is highly regarded by its users, receiving generally positive reviews for its ease of use, robust feature set, and reliable customer support. It's a well-rounded solution for solo practitioners and small to medium-sized practices.

Why this product is good

  • SimplePractice is considered a good practice management tool because it offers a comprehensive suite of features tailored to health and wellness professionals. It includes tools for scheduling, billing, client communication, and documentation, making it a one-stop solution for managing a professional practice. The platform is user-friendly and secure, with features that ensure compliance with industry regulations like HIPAA.

Recommended for

    SimplePractice is recommended for health and wellness professionals such as therapists, psychologists, counselors, social workers, and other mental health clinicians. It's also suitable for small group practices looking for an efficient way to manage administrative tasks and maintain organization.

Analysis of OnCall Health

Overall verdict

  • OnCall Health is widely regarded as a reliable and effective solution for healthcare providers looking to implement or enhance telemedicine services. Its comprehensive features, focus on security, and user-friendly design make it a good choice for many practices.

Why this product is good

  • OnCall Health is a telemedicine platform that offers secure video consultations, messaging, and customizable workflows tailored for healthcare providers. It is designed to enhance patient engagement, streamline communication, and improve healthcare accessibility through an easy-to-use interface. The platform is known for its adherence to compliance and security standards, including HIPAA, which ensures the protection of patient data.

Recommended for

    OnCall Health is best suited for healthcare professionals and organizations that need robust telehealth capabilities, including mental health practitioners, private practices, clinics, and larger healthcare institutions aiming to offer remote consultations. It's particularly recommended for those who prioritize security and regulatory compliance.

SimplePractice videos

SimplePractice Stories: Danielle Taylor, LMFT, online therapy & telehealth practitioner

OnCall Health videos

OnCall Health Review: Great product

More videos:

  • Review - OnCall Health Review: Does what it is Supposed to DO, confidentially...
  • Review - OnCall Health Review: Easy to use, user-friendly, simple, compliant with PHIPA

Category Popularity

0-100% (relative to SimplePractice and OnCall Health)
Medical Practice Management
Practice Management
86 86%
14% 14
Sport & Health
100 100%
0% 0
Business & Commerce
60 60%
40% 40

User comments

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What are some alternatives?

When comparing SimplePractice and OnCall Health, you can also consider the following products

eClinicalWorks - eClinicalWorks - the largest Cloud EHR in the nation. Make the switch to eClinicalWorks

Klara - Klara is the secure healthcare communication platform, revolutionizing healthcare communication for everyone involved in the patient’s journey.

Epic.live - Kia ora and welcome to EPIC.

VSee - VSee is the first HIPAA-compliant telehealth app. Used by NASA, the Navy SEALS, and US Congress, VSee keeps patient data secure with 256-bit AES encryption.

WebPT - WebPT is a completely legit and reliable physical therapy automation software platform that allows rehabilitation centers to streamline their business operations.

doxy.me - Affordable telemedicine solution.