Shipt Reviews

WeSupply Labs Reviews

1. MonicaLebonitz

   | Director of Product Management at Bellagio Jewelers | about 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan

   about 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

Shipt mentions (3)

• That Blank Page Thing Opera Does With Gmail

  Lately, Opera has been giving me a lot of blank pages when I click a link from gmail. When I researched the problem, most of the material has to do with Windows 7. I'm using Windows 11 Home. Many of them blame uBlock. I don't have that installed. I've greenlit the web site shipt.com in Opera, I've cleared my cache, I've rebooted my machine, I've read a million articles about blank pages and the only one I... Source: 12 months ago

• Why are some target orders prepaid vs pay after shopping?

  Is it based on customer ordering from target.com vs shipt.com? if so, which one is prepaid vs not prepaid? and why are orders (99% of the time) being based on the target further from me vs the closest one? Source: over 2 years ago

• What's your favorite replacement for junk food?

  Enter the paper lunch bag! Those brown paper sacks, right? You can microwave your own popcorn in them for very little money, minimal mess, and top it however you want. You can by a pack of a gajillion of them at the grocery store for very little, they're listed on shipt.com for $3.19 for 50. Store brand popcorn kernels are $2.59 for 30oz. Source: over 2 years ago

WeSupply Labs mentions (0)