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Sharpen CX VS Genesys Cloud

Compare Sharpen CX VS Genesys Cloud and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Sharpen CX logo Sharpen CX

Make every customer touchpoint more personal with a support team that’s trained and equipped to solve customer problems using Sharpen.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Sharpen CX Landing page
    Landing page //
    2023-07-27
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Sharpen CX videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Sharpen CX and Genesys Cloud)

Sharpen CX

Genesys Cloud

VoIP
100 100%
VoIP
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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What are some alternatives?

When comparing Sharpen CX and Genesys Cloud, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aspect Via Customer Engagement Center - Aspect Via is a customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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