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ServiceTracker VS GorillaDesk

Compare ServiceTracker VS GorillaDesk and see what are their differences

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ServiceTracker logo ServiceTracker

ServiceTracker system provides a comprehensive platform on which every function of the business is integrated.

GorillaDesk logo GorillaDesk

Field Service Management Software for Pest Control, Lawn Care, Pool Services, and more!
  • ServiceTracker Landing page
    Landing page //
    2023-03-20
  • GorillaDesk Landing page
    Landing page //
    2023-08-28

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

  • Job Scheduling
  • Routing Optimization and Management
  • Invoicing and Billing
  • Appointment Scheduling & Confirmation
  • Customer Portal
  • Customer Review Generation
  • Fleet Management or GPS Tracking
  • Email and SMS
  • Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.

ServiceTracker

Website
servicetrackersystems.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GorillaDesk

Website
gorilladesk.com
Pricing URL
Official GorillaDesk Pricing
$ Details
paid Free Trial $49.0 / Monthly (Pricing for 1 schedule)
Platforms
Windows Mac OSX Android iOS Web Safari
Release Date
2014 March
Edit details

ServiceTracker features and specs

  • Comprehensive Service Management
    ServiceTracker offers a complete suite of tools for managing service orders, tracking work progress, and scheduling, ensuring efficient workflow management.
  • User-Friendly Interface
    The system's interface is intuitive and easy to navigate, which reduces the learning curve and helps users quickly adapt to the software.
  • Real-Time Updates
    ServiceTracker provides real-time updates, enabling users to stay informed about the latest status of service requests and any changes made.
  • Customizable Features
    Users can tailor the platform's features to better suit their specific business needs, allowing for a more personalized service management experience.
  • Integration Capabilities
    The software offers robust integration options with other key business tools and systems, enhancing overall operational efficiency.

Possible disadvantages of ServiceTracker

  • Cost
    ServiceTracker can be expensive for small businesses, particularly those with tight budgets, due to its comprehensive features.
  • Complexity for New Users
    Despite its user-friendly interface, the extensive features may be overwhelming for new users, requiring time for full system mastery.
  • Limited Offline Access
    The need for an internet connection to access most features can be a limitation, especially for field workers in areas with poor connectivity.
  • Customer Support
    Some users may find customer support to be less responsive or slower to resolve issues, impacting the overall user experience.
  • Potential for Over-Customization
    While the platform is highly customizable, there is a risk of over-customization, which can lead to unnecessary complexity and maintenance challenges.

GorillaDesk features and specs

  • Easy to Set-up and use
    Free Training and Onboarding Support to help you achieve success!
  • Free Trial
    14-day free trial, no credit card required
  • Integrations
    Designed to Integrate Seamlessly with Your Favorite Tools
  • Scheduling
    Allows users to schedule instances, changes or other operational tasks in advance.
  • Invoice management
    Get paid faster with GorillaDesk invoicing software for Pest Control Lawn, and Pool Service businesses

ServiceTracker videos

+ Add

Getting Started With ServiceTracker Lite

More videos:

  • Review - ServiceTracker Lite - Sales Overview
  • Review - ServiceTracker User Guide - Using the Mobile Application

GorillaDesk videos

+ Add

GorillaDesk's Mobile Job Workflow

Category Popularity

0-100% (relative to ServiceTracker and GorillaDesk)

ServiceTracker

GorillaDesk

Work Management
68 68%
Work Management
32% 32
Pest Control Management
56 56%
Pest Control Management
44% 44
Project Management
72 72%
Project Management
28% 28
Lawn Care Software
39 39%
Lawn Care Software
61% 61

User comments

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What are some alternatives?

When comparing ServiceTracker and GorillaDesk, you can also consider the following products

Pocomos - Customer focused pest control software

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

Bugbase - Pest Control Management

PestPac - PestPac is a field service management software solution for pest control companies.

Fieldwork - Web-based pest control software with native mobile apps

PestaRoo - PestaRoo is designed for the Pest Control industry with no data limits and can handle any combination of Windows and Mac in the office.

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