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ServiceTonic VS SupportBee

Compare ServiceTonic VS SupportBee and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceTonic logo ServiceTonic

Discover how with our Help Desk software for companies, you can optimize your business. Increase the KPIs and everything centralized in a single tool.

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • ServiceTonic Landing page
    Landing page //
    2021-09-22
  • SupportBee Landing page
    Landing page //
    2021-10-11

ServiceTonic videos

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SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to ServiceTonic and SupportBee)

ServiceTonic

SupportBee

Customer Support
7 7%
Customer Support
93% 93
Help Desk
6 6%
Help Desk
94% 94
Customer Service
20 20%
Customer Service
80% 80
Help Desk And Ticketing
5 5%
Help Desk And Ticketing
95% 95

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceTonic and SupportBee

ServiceTonic Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing ServiceTonic and SupportBee, you can also consider the following products

Abhisi - Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

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