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ServiceTonic VS BoldDesk

Compare ServiceTonic VS BoldDesk and see what are their differences

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ServiceTonic logo ServiceTonic

Discover how with our Help Desk software for companies, you can optimize your business. Increase the KPIs and everything centralized in a single tool.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • ServiceTonic Landing page
    Landing page //
    2021-09-22
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

ServiceTonic features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ServiceTonic videos

No ServiceTonic videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to ServiceTonic and BoldDesk)

ServiceTonic

BoldDesk

Customer Support
9 9%
Customer Support
91% 91
Help Desk
12 12%
Help Desk
88% 88
Customer Service
100 100%
Customer Service
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using ServiceTonic and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceTonic mentions (0)

We have not tracked any mentions of ServiceTonic yet. Tracking of ServiceTonic recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing ServiceTonic and BoldDesk, you can also consider the following products

Abhisi - Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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