ServiceTitan

Website

servicetitan.com

Pricing URL

Official ServiceTitan Pricing

$ Details

-

Platforms

-

Release Date

2013 January

Categories

#Field Service Management #Work Management #Field Management Software #Field Staff Management Software

Startup details

Country

United States

State

California

City

Glendale

Founder(s)

Ara Mahdessian

Employees

1,000 - 1,999

Workcase

Website

workcase.co

Pricing URL

Official Workcase Pricing

$ Details

paid Free Trial $25.0 / Monthly

Platforms

SaaS

Release Date

2025 January

Categories

#Project Management #Field Service Management #Construction Management #Productivity

Startup details

Country

Canada

Employees

1 - 9

ServiceTitan features and specs

• Comprehensive Platform
  ServiceTitan provides an all-in-one solution that includes scheduling, dispatching, invoicing, and reporting, reducing the need for multiple software tools.
• User-Friendly Interface
  The platform has an intuitive interface that is relatively easy for both office staff and field technicians to learn and use.
• Mobile Capabilities
  The mobile app allows field technicians to access job details, update statuses, and process payments directly from their mobile devices.
• Integration Options
  ServiceTitan offers numerous integrations with third-party applications, such as QuickBooks, ensuring smoother business operations.
• Strong Customer Support
  ServiceTitan provides robust customer support, including detailed help documents, training resources, and responsive service teams.
• Customization Features
  The platform offers various customizable features, allowing businesses to tailor the software according to their specific needs.

Possible disadvantages of ServiceTitan

• High Cost
  The platform is relatively expensive, which may be a barrier for smaller businesses or startups.
• Complex Setup
  Setting up the platform and migrating data from older systems can be time-consuming and complex.
• Learning Curve
  Due to its comprehensive feature set, new users may experience a steep learning curve and require extensive training.
• Performance Issues
  Some users have reported issues with software performance, such as slow loading times and occasional glitches.
• Feature Overload
  The extensive range of features might be overwhelming for some users, who may not need all the functionalities offered by the platform.

Workcase features and specs

• Work Order Management
  Create, assign, and monitor work orders seamlessly, ensuring timely project completion and reducing administrative overhead.
• Project Management
  Oversee projects from inception to completion with tools that facilitate planning, execution, and monitoring, keeping teams aligned with deadlines and budgets.
• Asset Management
  rack and maintain equipment and assets to optimize usage, reduce downtime, and extend asset lifespan.
• Customer Relationship Management
  Centralize client information, manage interactions, and enhance customer relationships through organized data and communication tools.
• Job Costing
  Monitor labor, materials, and overhead expenses in real-time to ensure projects remain within budget and profitability targets.
• Team Timesheets
  Accurately record and manage team hours for precise payroll processing and productivity analysis
• Invoicing and Billing
  Generate invoices directly from project costs, manage billing cycles, and maintain healthy cash flow with timely collections.
• Seamless Communication
  Enhance team collaboration and keep clients informed with integrated messaging, client portals, and automated notifications.

ServiceTitan PriceBook Pro: The Good, The Bad, And The Infuriating

More videos:

Workcase Macbook 14 protective cover Review & Unboxing