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ServiceTitan VS FieldPulse

Compare ServiceTitan VS FieldPulse and see what are their differences

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ServiceTitan logo ServiceTitan

#1 Management Software for Home Service Contractors.

FieldPulse logo FieldPulse

All-in-one field service management solution
  • ServiceTitan Landing page
    Landing page //
    2023-06-17
  • FieldPulse Dashboard
    Dashboard //
    2024-07-22
  • FieldPulse Schedule
    Schedule //
    2024-07-22
  • FieldPulse Estimates
    Estimates //
    2024-07-22
  • FieldPulse Good, Better, Best
    Good, Better, Best //
    2024-07-22

We are an all-in-one field service management software built for businesses looking to scale. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. Service contractors use FieldPulse to better manage and grow their business.

Though FieldPulse is easy to use, our advanced functions make FieldPulse suitable for companies of any size who are looking to grow.

Franchise Business Management.

Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more...

ServiceTitan

Website
servicetitan.com
Pricing URL
Official ServiceTitan Pricing
$ Details
-
Release Date
2013 January
Startup details
Country
United States
State
California
City
Glendale
Founder(s)
Ara Mahdessian
Employees
1,000 - 1,999
Edit details

FieldPulse

Website
fieldpulse.com
Pricing URL
Official FieldPulse Pricing
$ Details
Release Date
2015 September
Startup details
Country
United States
State
Texas
City
Dallas
Founder(s)
Gabriel Pinchev
Employees
100 - 249
Edit details

ServiceTitan features and specs

  • Comprehensive Platform
    ServiceTitan provides an all-in-one solution that includes scheduling, dispatching, invoicing, and reporting, reducing the need for multiple software tools.
  • User-Friendly Interface
    The platform has an intuitive interface that is relatively easy for both office staff and field technicians to learn and use.
  • Mobile Capabilities
    The mobile app allows field technicians to access job details, update statuses, and process payments directly from their mobile devices.
  • Integration Options
    ServiceTitan offers numerous integrations with third-party applications, such as QuickBooks, ensuring smoother business operations.
  • Strong Customer Support
    ServiceTitan provides robust customer support, including detailed help documents, training resources, and responsive service teams.
  • Customization Features
    The platform offers various customizable features, allowing businesses to tailor the software according to their specific needs.

Possible disadvantages of ServiceTitan

  • High Cost
    The platform is relatively expensive, which may be a barrier for smaller businesses or startups.
  • Complex Setup
    Setting up the platform and migrating data from older systems can be time-consuming and complex.
  • Learning Curve
    Due to its comprehensive feature set, new users may experience a steep learning curve and require extensive training.
  • Performance Issues
    Some users have reported issues with software performance, such as slow loading times and occasional glitches.
  • Feature Overload
    The extensive range of features might be overwhelming for some users, who may not need all the functionalities offered by the platform.

FieldPulse features and specs

  • Scheduling & Dispatching
    Manage your techs’ job schedules and dispatching directly through the FieldPulse app. Running your business more efficiently just got a whole lot easier.
  • Estimating & Invoicing
    Easy invoicing, estimation, and payment options, as well as integrated product and service bundles for quick and simple invoice creation.
  • Customer Management (CRM)
    FieldPulse’s CRM software offers a centralized hub for all customer records so you can provide a high-quality, personalized experience to all customers.
  • Job Management
    FieldPulse helps you manage everything from status updates and photos to related records and job duration logging from anywhere.
  • GPS Fleet Tracking
    FieldPulse’s new GPS Vehicle Tracking feature enables you to track the locations of your work vehicles in real-time, directly from the app.
  • Service Agreements
    Enjoy stable cash flow, build lasting customer relationships, and keep your team engaged even during off-peak seasons.
  • Pricebook
    Build and deploy custom pricebooks & create tiered pricing with our Good, Better, Best options to streamline your sales process.
  • Engage
    FieldPulse Engage lets you communicate by call, text, or email all within the app and keeps your personal number private.
  • FieldPulse Payments
    With FieldPulse payments, you can take payments quickly and securely through the mobile app, over the phone, email, or the customer portal.
  • PDF Form Filler
    Using FieldPulse’s new tool to fill out PDF forms is a game-changer for your business. Complete documents and save them all within a job account.
  • Sales Suite
    FieldPulse’s Sales Suite is an easy to use set of tools designed to make your sales process much faster, build trust with your clients, and price your work effectively.

ServiceTitan videos

+ Add

ServiceTitan PriceBook Pro: The Good, The Bad, And The Infuriating

More videos:

  • Demo - ServiceTitan Demo - HVAC
  • Review - Servicetitan Marketing Pro First Impressions | Is It Worth It?

FieldPulse videos

+ Add

FieldPulse Web and Mobile App Demo

More videos:

  • Review - HVAC business saves 98% more time creating estimates with FieldPulse
  • Review - The Most Awarded FSM Software of 2023

Category Popularity

0-100% (relative to ServiceTitan and FieldPulse)

ServiceTitan

FieldPulse

Field Service Management
68 68%
Field Service Management
32% 32
Work Management
100 100%
Work Management
0% 0
Field Management Software
64 64%
Field Management Software
36% 36
Field Management
0 0%
Field Management
100% 100

Questions and Answers

As answered by people managing ServiceTitan and FieldPulse.

How would you describe your primary audience?

FieldPulse's answer:

All types of mobile service businesses and contractors use FieldPulse to manage their business. Typical companies include HVAC, electrical, plumbing, specialty contractors, service businesses, handymen, and more, but any business with team members out in the field servicing customer with scheduling, customer management, and invoicing needs can benefit from using FieldPulse.

Most FieldPulse customers range from one-man operations to 100 employee teams.

Why should a person choose your product over its competitors?

FieldPulse's answer:

FieldPulse is the #1 rated and most-awarded FSM software, designed for HVAC businesses looking to scale. With best-in-class customer support and simple pricing, business owners can trust that FieldPulse will be their partner every step of the way.

What makes your product unique?

FieldPulse's answer:

With FieldPulse, you have an award-winning in-house team dedicated to ensuring your success on the platform from the moment you sign up with us.

Our team helps you find unique ways to use the platform that align with how you do business.

Who are some of the biggest customers of your product?

FieldPulse's answer:

-HVAC businesses -Electrical businesses -Plumbing businesses -Specialty contractors -Septic businesses -Service businesses -Handymen companies -and more.

What's the story behind your product?

FieldPulse's answer:

FieldPulse was founded in 2015 by Gabriel Pinchev in Dallas, Texas. Gabriel's vision was to create a platform that would help service contractors grow their businesses. Driven by a passionate team, FieldPulse is committed to building, delivering, and supporting the best platform for service contractors, transforming the way trade businesses operate and succeed.

User comments

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What are some alternatives?

When comparing ServiceTitan and FieldPulse, you can also consider the following products

Jobber - Jobber’s field service scheduling software and app is the best way to organize your service business. Quote, schedule, invoice, and get paid—all in one place. Our easy-to-use app powers your sales, operations, and customer service.

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

mHelpDesk - mHelpDesk is a mobile field service management software.

FieldServicely - Use the best field service software to manage field technicians. Try to use the Field Service Management Software to optimize your field service operations.

Clik Service - Clik Service helps field service industries organise every aspect of their business. The most important features include scheduling engineers, creating bespoke reports, invoicing, managing customers, raising job sheets and tracking stock.

Wello Solutions - Wello Solutions: Built for Field Service Management

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