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ServiceNow VS Vtiger Help Desk

Compare ServiceNow VS Vtiger Help Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Vtiger Help Desk logo Vtiger Help Desk

Vtiger Help Desk provides multi-channel helpdesk solution.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Vtiger Help Desk Landing page
    Landing page //
    2023-09-24

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Vtiger Help Desk videos

No Vtiger Help Desk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ServiceNow and Vtiger Help Desk)

ServiceNow

Vtiger Help Desk

Help Desk
86 86%
Help Desk
14% 14
Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Vtiger Help Desk

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Vtiger Help Desk Reviews

We have no reviews of Vtiger Help Desk yet.
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Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Vtiger Help Desk mentions (0)

We have not tracked any mentions of Vtiger Help Desk yet. Tracking of Vtiger Help Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and Vtiger Help Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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