Software Alternatives, Accelerators & Startups

ServiceNow VS SendBird

Compare ServiceNow VS SendBird and see what are their differences

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SendBird logo SendBird

SendBird is messaging-as-a-service.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • SendBird Landing page
    Landing page //
    2023-08-17

SendBird

Release Date
2013 January
Startup details
Country
United States
State
California
City
San Mateo
Founder(s)
Brandon Y Jeon
Employees
100 - 249

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

SendBird videos

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos:

  • Review - The Beginning of SendBird and Entering Silicon Valley

Category Popularity

0-100% (relative to ServiceNow and SendBird)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
100 100%
0% 0
Chat SDK
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and SendBird

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

SendBird Reviews

15 Best Twilio Alternatives 2022
Therefore, the biggest Sendbird’s advantage is something Twilio can’t do, and it’s to make an app social which is why Sendbird might be the right alternative for you if you run an app.

Social recommendations and mentions

Based on our record, SendBird should be more popular than ServiceNow. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

SendBird mentions (13)

  • WebSocket vs. HTTP communication protocols
    Fortunately, you don’t need to choose one over the other. The two communication protocols can, and often should, be used together, allowing each to do what it does best. If you need to implement real-time communication and streaming functionality in your applications, check out Sendbird. Sendbird’s APIs and client SDKs handle the technical heavy lifting for in-app chat, calls, and live streaming. Sendbird’s chat... - Source: dev.to / 4 months ago
  • SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?
    After you've analyzed the SwiftUI vs. UIkit comparison, consider adding customer communications to your app to enhance user engagement, retention, and CSAT. You can do this with Sendbird, an all-in-one communications API platform for web and mobile apps. Sendbird's highly abstracted APIs empower developers to build robust and scalable communication experiences (for chat, notifications, and in-app calls) across web... - Source: dev.to / 4 months ago
  • 5 Best Instant Messaging APIs
    Sendbird Chat enables developers to implement chat and instant messaging by providing an SDK with ready-made chat UI components. They cover all the essential features you might expect, including voice and video, which makes it possible to deliver a comprehensive experience. - Source: dev.to / 5 months ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Sendbird focuses on in-app messaging but also offers push notifications. It's designed to be highly customizable and can be a great fit if you want to offer your users a more interactive experience. - Source: dev.to / 9 months ago
  • Sendbird and LiveRamp Partner to Enable Marketers to Personalize Every Experience by Connecting First-Party Data While Enhancing Privacy
    Sendbird, the global in-app conversations platform with over 300 million monthly active users, today announced a new partnership with LiveRamp, the leading data collaboration platform, to enable joint customers to leverage their highly valuable first-party data to personalize in-app chat and messaging while protecting users' privacy. Joint customers of Sendbird and LiveRamp can now power personalized experiences... Source: 10 months ago
View more

What are some alternatives?

When comparing ServiceNow and SendBird, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Twilio - Brings voice and messaging to your web and mobile applications.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Chat by Stream - Build and ship in app messaging in a few hours