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ServiceNow VS RunDeck

Compare ServiceNow VS RunDeck and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

RunDeck logo RunDeck

RunDeck is an open source automation service with a web console, command line tools and a WebAPI.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • RunDeck Landing page
    Landing page //
    2023-02-07

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

RunDeck videos

+ Add

Intro To Rundeck

Category Popularity

0-100% (relative to ServiceNow and RunDeck)

ServiceNow

RunDeck

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Continuous Integration And Delivery
0 0%
Continuous Integration And Delivery
100% 100

User comments

Share your experience with using ServiceNow and RunDeck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and RunDeck

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

RunDeck Reviews

13 tools to use for DevSecOps automation
🔓 Rundeck is an open-source runbook automation tool for incident management, business continuity, and self-service operations. This tool is typically used in security and compliance, helping organizations maintain compliance controls, control access to sensitive data, and audit activity logs. Use the Rundeck node to automatically execute jobs and get their metadata.
Source: n8n.io
35+ Of The Best CI/CD Tools: Organized By Category
RunDeck is an operations automation platform. It doesn’t just manage deployments but several processes in the CI/CD pipeline. It’s great for creating standard operating procedures and synchronizing actions across all your enterprise’s various scripts, tools, and APIs. RunDeck is particularly suited for companies planning to migrate to cloud services.
Source: www.cloudzero.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

RunDeck mentions (0)

We have not tracked any mentions of RunDeck yet. Tracking of RunDeck recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and RunDeck, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Rancher - Open Source Platform for Running a Private Container Service

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