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ServiceNow VS Mint Service Desk

Compare ServiceNow VS Mint Service Desk and see what are their differences

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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Mint Service Desk logo Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset...
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Mint Service Desk Landing page
    Landing page //
    2023-01-28

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Mint Service Desk videos

+ Add

What's new in Mint Service Desk 3?

More videos:

  • Review - MINT Service Desk - Features
  • Review - Mint Service Desk - Customer Portal Overview

Category Popularity

0-100% (relative to ServiceNow and Mint Service Desk)

ServiceNow

Mint Service Desk

Help Desk
96 96%
Help Desk
4% 4
Project Management
93 93%
Project Management
7% 7
Service Desk
100 100%
Service Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using ServiceNow and Mint Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Mint Service Desk

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Mint Service Desk Reviews

We have no reviews of Mint Service Desk yet.
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Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Mint Service Desk mentions (0)

We have not tracked any mentions of Mint Service Desk yet. Tracking of Mint Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and Mint Service Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Request Tracker - open-source enterprise grade issue and ticket tracking system

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

NetHelpDesk - Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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