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ServiceNow VS MiaRec

Compare ServiceNow VS MiaRec and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • MiaRec Landing page
    Landing page //
    2023-06-23

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

MiaRec videos

+ Add

MiaRec - Pause and Resume Call Recording

Category Popularity

0-100% (relative to ServiceNow and MiaRec)

ServiceNow

MiaRec

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using ServiceNow and MiaRec. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and MiaRec

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

MiaRec Reviews

We have no reviews of MiaRec yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

MiaRec mentions (0)

We have not tracked any mentions of MiaRec yet. Tracking of MiaRec recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and MiaRec, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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